Lead Service Technician
Full Time • Ocala
About Daisy
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking a detail-driven Lead Service Technician to help keep our team running smoothly and support our expanding operations across the United States.
Why You’ll Love This Role
We are seeking a detail-oriented, tech-savvy Lead Service Technician to support accounting operations across a dynamic, multi-branch organization. This role is ideal for someone who thrives on the idea of solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking a Lead Technician in our Ocala, FL, branch who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components. The right candidate for this role has complete knowledge of Control 4 and understands the basic concepts of how audio, video, communication, and control devices work. The Lead Technician performs system configuration, calibration, programming, testing, and troubleshooting, as well as demonstrates mastery of basic wiring/cabling for low-voltage integrated systems.
What You'll Be Doing
- Install, configure, and service Control4 and other integrated AV, networking, and home automation systems
- Terminate and install low-voltage cabling, panels, and junction boxes
- Troubleshoot audio, video, networking, and control systems—both simple and complex
- Interpret project blueprints and system schematics to execute installations accurately
- Ensure clean, code-compliant, and high-performance installations at client sites
- Communicate daily progress and issues to the Project Manager
- Act as the on-site point of contact for clients, designers, builders, and architects
- Maintain company vehicle, tools, and equipment in excellent condition
- Mentor and lead junior technicians as needed
- Deliver service that meets Daisy’s standards for quality, reliability, and professionalism
What You Bring to the Team
- 2–3 years of hands-on experience with low-voltage integrated systems installation
- Proficiency with Control4 systems; experience with Savant or Crestron is a plus
- Strong knowledge of AV, networking, and smart home technologies
- Positive, customer-focused attitude and a strong work ethic
- Excellent communication and problem-solving skills
- Ability to lead teams and manage workflow on-site effectively
- Comfortable working independently and collaboratively
- Physically capable of lifting up to 50 lbs and performing tasks such as kneeling, standing, and climbing
- Clean driving record and valid Florida driver’s license
- Must pass background check and drug screening
- Availability Monday–Friday, 8 am–5 pm, with flexibility for occasional on-call evenings or weekends
What We Offer
- Competitive compensation
- Training and Development
- Career Pathways & Upward Mobility
Our Mission and Culture
Mission: Enhance the human experience through smart spaces
Vision: Become the most beloved brand in technology services
Mission: Enhance the human experience through smart spaces
Vision: Become the most beloved brand in technology services
Our core values guide everything we do:
- Delight: Deliver magical client experiences
- Accountability: Own your work with transparency and integrity
- Innovation: Embrace creativity to solve challenges
- Service: Put clients, teammates, and partners first
- You: Celebrate diverse backgrounds and perspectives
Additional Information
We maintain a smoke-, drug, and alcohol-free workplace on-site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.
Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.
Ready to Join a Mission-Driven Team?
If you’re a detail-focused professional who loves numbers, technology, and teamwork, Daisy wants you! Help us build the future of smart living and apply today!
Compensation: $65,000.00 per year
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.
We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer, contactreportfraud@daisyco.com
(if you already have a resume on Indeed)
Or apply here.
Competitive Compensation
Paid Time Off
Medical, Vision, and Dental
401k
Referral Bonus for bringing in other team members
Relocation Packages (as applicable) at Hiring
Training and Development
Certified Training programs – CEDIA and various manufacturer training, along with mentorship from Senior Technicians, branch and company leadership.
Career Pathways & Upward Mobility
Career pathways to mastery, leadership, and even Daisy ownership. Rotational assignments in different locations and options to relocate to Daisies nationwide