About Daisy
At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are seeking a Lead Technician in our Burke, Virginia, branch who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components.

Why You’ll Love This Role

We are seeking a detail-oriented, tech-savvy Lead Technician to support accounting operations across a dynamic, multi-branch organization. This role is ideal for someone who thrives on the idea of solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking a Lead Technician in our Burke, Virginia, branch who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components. The Lead Technician performs system configuration, calibration, programming, testing, and troubleshooting, as well as demonstrates mastery of basic wiring/cabling for low-voltage integrated systems. The Lead Technician is responsible for coordinating all aspects and resources necessary to install and service products on multiple customer projects. The Lead Technician will need to communicate with the programmers, service technicians, and finance/accounting. Organizing supplies and job documentation will be among daily duties.

What You'll Be Doing

Reads and interprets blueprints, diagrams, floor plans, specifications, and operational/product manuals
Installs, configures, and maintains audio/video, satellite/cable, networking/data systems, devices, and components
Troubleshoots simple and complex systems
Travels to various job sites
Uses hand and power tools safely
Maintains company-issued tools, equipment, and vehicles
Interacts with clients, builders, designers, architects, and other industry professionals
Communicate every day on the progress of the project
Conduct hand-off meetings with the Sales team to ensure customers’ expectations will be met.
Coordinate with the job superintendent to establish job site regulations and ensure that AV needs from other trades are met.
Communicate all billable change orders to sales and engineering
Review sales order, product list, and scope of work before any resources are allocated
Schedule and deploy resources to complete projects.
Coordinate with the Purchase Manager to ensure the timely arrival of materials required
Meet with subcontractors to ensure they understand their role in the project
Responsible for all aspects of on-site installation of AV systems
Adherence to project timeline and expectations
Review & react to daily updates to project documentation and work orders in job management software
Accurate time clock entries and job costing
Make decisions and be held accountable for Time and Materials
Client training and transition to the service department
Conduct quality checks and enforce company standards
Local travel to job sites as needed
Provide training or communication to disseminate pertinent information as required
Fiscal responsibility for all assets & property assigned
Customer service, including the ability to work with high-profile and high-demand customers
Guardianship and preservation of client confidentiality and network/home security
Adherence to state and federal laws, including adherence to traffic laws

What You Bring to the Team

Experience or relative examples of large project completion
Residential Project management: 5+ years (Preferred)
Construction management: 2 years (Preferred)
Pursue continuing education on systems including audio, video, security, lighting, motorized shades, and home automation
Experience with Control4, Crestron, Lutron, or Savany systems
Must be able to read house plans and other job site-related documentation
Advanced communications skills in both written and verbal disciplines
Basic wiring and connectivity skills as they pertain to low-voltage standards
Troubleshooting skills are essential
Basic computer skills with the ability to become competent with in-house job management software
Attention to detail, particularly regarding key component placement & system wiring
Flexibility to meet customer demands outside of normal working hours
May require standing or stooping for extended periods
Ability to work in tight spaces & at ladder height
Valid driver's license, clean driving record, and successfully pass a criminal background check

What We Offer

Healthcare Benefits
Generous PTO
Competitive Compensation based on experience and skill level

Schedule/Expected Work Hours:

Monday-Friday 7a-4p
On-call rotations
Occasional evenings and weekends

Our Mission and Culture
Mission: Enhance the human experience through smart spaces
Vision: Become the most beloved brand in technology services

Our core values guide everything we do:

Delight: Deliver magical client experiences
Accountability: Own your work with transparency and integrity
Innovation: Embrace creativity to solve challenges
Service: Put clients, teammates, and partners first
You: Celebrate diverse backgrounds and perspectives

Additional Information

We maintain a smoke-, drug, and alcohol-free workplace on-site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.

Ready to Join a Mission-Driven Team?

If you’re a detail-focused professional who loves numbers, technology, and teamwork, Daisy wants you! Help us build the future of smart living and apply today!

Compensation: $35.00 - $40.00 per hour

Join the Team that's Simplifying Smart Technology

Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!

The Daisy Difference for Technicians

We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.}

^{We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer, contactreportfraud@daisyco.com}

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Who referred you?

We Support our People

Competitive Compensation

Paid Time Off

Medical, Vision, and Dental

401k

Referral Bonus for bringing in other team members

Relocation Packages (as applicable) at Hiring

Training and Development

Certified Training programs – CEDIA and various manufacturer training, along with mentorship from Senior Technicians, branch and company leadership.

Career Pathways & Upward Mobility

Career pathways to mastery, leadership, and even Daisy ownership. Rotational assignments in different locations and options to relocate to Daisies nationwide

Working at Daisy means that every day, you have the opportunity to work with an extremely talented team that is centered around creating exceptional customer experiences. With the primary goal of maximizing customer satisfaction, this team puts the customer at the center of every decision and action taken within the organization.
What is most important, however, is the company’s intentionality on establishing a culture where employees feel comfortable expressing their authentic selves, sharing ideas openly, admitting mistakes without fear of repercussions, and actively listening to diverse perspectives, fostering an environment of trust and open communication where everyone feels valued and empowered to contribute their best work. This is something that makes Daisy special. There are not many places where customer centricity, employee authenticity, and psychological safety intersect and are cultivated to thrive every day.

Torrell Jackson