Location: Remote or Newport Beach, CA
Reports to: CEO
Type: Full-time

About Daisy

Daisy is building the first national smart home service brand — helping people get more joy, confidence, and control from the technology in their homes. From design and installation to ongoing support, Daisy simplifies the most complex part of modern homeownership: making all your devices just work.

DaisyCare™ is a bold new service that’s redefining how homeowners experience technology support.
We’re turning the old “install and disappear” model on its head — replacing it with quarterly, proactive tech visits that keep systems humming, clients happy, and revenue recurring.

We’ve piloted DaisyCare in select markets and seen exceptional results. Now we’re looking for a builder, operator, and general manager to bring it to life at scale.

As General Manager of DaisyCare, you’ll own this initiative like a startup inside Daisy. From early pilots and messaging to nationwide rollout, your mission is to make DaisyCare one of the most beloved service offerings in home tech — and one of our most valuable.

What You’ll Do

Own the Vision & Strategy

Set the roadmap for DaisyCare — from pricing and positioning to go-to-market.
Define success: KPIs across satisfaction, retention, margins, and growth.

Build from Pilot to Scale

Evolve a working pilot into a scalable, repeatable service model.
Test, refine, and expand — in some markets you’ll scale; in others, launch from scratch.

Drive the Business

Own full P&L: revenue, margins, customer LTV, and unit economics.
Use data to forecast, optimize, and guide decisions across pricing, ops, and marketing.

Lead Cross-Functional Execution

Rally a national team across ops, tech, marketing, sales, and field service.
Align Daisy HQ, franchisees, and tech teams around this category.

Obsess Over the Customer

Build tools, features, and processes that elevate customer experience.
Use feedback, analytics, and NPS to drive continuous improvement.

Drive Go-to-Market Success

Collaborate with marketing to craft offers, campaigns, and engagement tactics.
Equip sales with positioning, training, and tools to drive adoption.

What We’re Looking For

Entrepreneurial mindset — you’ve built or scaled something before, ideally with real-world operations
5–10+ years in general management, category ownership, or service operations
Strong P&L fluency — you’ve owned revenue, margin, and customer success simultaneously
Experience in subscription services, field ops, or recurring B2C models
Customer-first instincts — you build with empathy and iterate with feedback
Proven ability to navigate cross-functional environments and lead with influence
Strong with data, storytelling, and strategic execution
Bonus: experience in smart home, consumer tech, or home services

Why This Role Matters

This is not just a product launch. This is the launch of a national recurring service — and the foundation of Daisy’s long-term value.

You’ll have the support of a $20M+ platform, a visionary leadership team, and a growing footprint of customers and technicians across the country. If you’ve ever wanted to launch something big with real impact, this is your shot.

What We Offer:

Competitive salary and performance-based incentives
Medical, Vision, and Dental Insurance
401K
Three weeks of paid time off
Remote flexibility
Opportunity to shape a key service offering in a rapidly growing company
Collaborative and innovative work culture

Company Purpose/Mission:

Our Mission - To enhance the human experience through smart spaces
Our Vision - To be the most beloved brand in technology services

Company Values:

Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
Accountability - We are responsible, transparent, and committed to delivering on our promises.
Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.

This is a remote position.

Join the Team that's Simplifying Smart Technology

Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!

The Daisy Difference for Technicians

We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.}

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We Support our People

Competitive Compensation

Paid Time Off

Medical, Vision, and Dental

401k

Referral Bonus for bringing in other team members

Relocation Packages (as applicable) at Hiring

Training and Development

Certified Training programs – CEDIA and various manufacturer training, along with mentorship from Senior Technicians, branch and company leadership.

Career Pathways & Upward Mobility

Career pathways to mastery, leadership, and even Daisy ownership. Rotational assignments in different locations and options to relocate to Daisies nationwide